The Power of Saying Thank You

Last weekend, my boyfriend and I went to a store that sells shelving, boxes, and lots of other exciting organizational paraphernalia. We asked the cashier whether a particular item was available in a particular color and the poor soul was so incredibly confused. After rephrasing our request five times, he called for backup. As we... Continue Reading →

Designed For Humans, Not A Machine

Several months ago, I signed up for a course on Human-Centered Design. The class began this week, and it has already opened my eyes to the ways in which our world often neglects human factors when creating or revisiting products and systems. We design aesthetically stunning marble showers, in which people slip and injure themselves.... Continue Reading →

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